Give every guest a premium welcome, before they even arrive.
Henora Guest helps apartments, boutique hotels and Airbnb hosts create beautiful digital guest guides with check-in details, Wi-Fi, house rules, video instructions and local recommendations, all in one link.
Less back and forth. Better arrivals. A more polished stay.
Henora Guest helps you answer the questions guests usually ask before they even need to ask.
Fewer guest messages
Wi-Fi, check-in, parking, house rules and local tips are easy to find in one clear guide.
Smoother arrivals
Send the guide before check-in so guests know exactly what to expect when they arrive.
A more premium first impression
Your property feels organized, modern and thoughtfully prepared from the first interaction.
More time for you
Create the guide once and use it for every stay, instead of answering the same questions again and again.
From empty property to premium guest experience in minutes.
Create your digital guide once, then share it before arrival or display it inside the property with a QR code.
Create your property
Add the essentials: property name, address, Wi-Fi, check-in details and host contact. No technical setup, no complicated tools.
Add your guest information
Organize everything guests need to know: house rules, parking, appliances, emergency contacts, videos and local recommendations.
Share the guide
Send it by WhatsApp before arrival, include it in your booking message or place a QR card inside the apartment, room or reception.
A smoother arrival. Fewer repeated questions. A better first impression.
Everything guests need, beautifully organized.
Digital guest guide
A clean, mobile-friendly guide with all essential information in one link.
Video instructions
Show access, appliances, parking or other important details with short, helpful clips.
Local recommendations
Share your favorite nearby restaurants, cafés, pharmacies, taxi numbers and useful places.
Property management
Manage one apartment, multiple properties or hotel room guides from a clean dashboard.
Guide usage analytics
See which guide sections are opened most, without guest accounts or forms.
Mobile-first experience
Designed for guests who travel with their phone and need answers quickly.
Pricing
Honest pricing that grows with you.
Start with a single apartment. Scale to a portfolio without changing tools.
Starter
For your first property
- 1 property
- Public guest guide link
- QR code download
- Essential guest information
- Local recommendations
- Guide usage analytics
- Brand colors
- Mobile-first guest experience
Premium
For active hosts and better guest experiences
- Up to 5 properties
- Everything in Starter
- Up to 5 videos per property (up to 2 min each)
- Auto-translate guides to 6 languages
- Duplicate guide structure
- Priority support
- Setup assistance for your first property
Hotel
For boutique hotels and thoughtful stays
- 1 hotel location
- Up to 20 room guides
- QR code for each room
- Up to 5 videos per room (up to 2 min each)
- Shared hotel information
- Local recommendations
- Guide usage analytics
- Auto-translate guides to 6 languages
- Setup assistance for your first 5 rooms
Prices exclude VAT. VAT is added automatically at checkout based on your billing country and tax status.
FAQ
Answers, before you ask.
The questions hosts and hoteliers ask us most often. If yours isn't here, write to support@henoraguest.com. We reply within two business days.
Do my guests need to download an app?
No. The guide opens in any modern web browser. Guests just tap the link or scan the QR code. Nothing to install, no account to create.Can I use Henora alongside my Airbnb or Booking.com listing?
Yes, completely independent. Henora doesn't replace your listing channels. It sits next to them. You share the guide link in your booking message or place a QR card inside the property.Can I cancel anytime?
Yes, from Settings → Manage subscription. The cancellation takes effect at the end of the paid period; your guide stays live until then. Your data is kept for 60 days after cancellation in case you want to reactivate.Do you offer refunds?
Subscriptions are non-refundable after immediate access starts, but we frequently issue goodwill refunds for first-charge regrets, wrong-plan mistakes, or duplicate charges. Full policy at /refund.Do my guests need to create an account?
Never. They open the link, see the guide, close it when done. No login, no email collection, no tracking.What languages are supported?
The app interface is in English and Romanian. On the Premium and Hotel plans, your guides auto-translate into six languages: English, Romanian, German, French, Italian and Spanish, so a German tourist sees your guide in German and a French one in French, with no extra work from you.How long can each video be?
Up to 2 minutes each, and up to 5 videos per property or room. That's the sweet spot for a specific instruction: check-in, Wi-Fi setup, the coffee machine, the airfryer, checkout. Short videos hold guest attention and keep guides fast to load.Is my data safe?
Yes. Data is hosted in the EU on Supabase and Vercel, encrypted in transit, isolated per account by row-level security. We're GDPR-compliant and offer self-service data export and account deletion from Settings.Can I customize the look with my brand?
Yes. Upload a cover photo or pick a gradient, then choose a brand accent color that flows through the entire guest guide: icons, badges, active states.What if I only have one property?
Perfect. Starter plan, €9/month, gives you a full guide for one property with all the essentials: check-in info, Wi-Fi, recommendations, QR code, analytics.How long does setup take?
About 10 minutes for the basics. Templates pre-fill 80% of the structure, you fill in your Wi-Fi password and check-in instructions, and your guide is ready to share.
Ready when you are
Give every guest the welcome you wish you'd had.
Start with the demo, then create your first guide in a few minutes.
Wi-Fi & check-in in seconds
The two things every guest asks first.
Fewer messages, calmer evenings
One link answers the same questions over and over.
A premium impression
Looks and reads like a boutique hotel concierge.